Hacked site cleanup

Your hacked WordPress site, cleaned today.

Redirects to spam, pages you never wrote, a red Google warning or a suspended host account. We remove every trace, close the way they got in, and watch the site for 30 days.

No passwords needed to quote

Write as much as you like: what's happening, what you want, links, errors. The more we know, the more exact your fixed price.

Or start from what you see
A written report in plain EnglishOne fixed price, from $499Free re-clean for 30 days
4.9 from 450+ clients Diagnosis usually within a few hoursEverything copied before we start VIP Pro Partner Automattic WooCommerce Pressable Jetpack
How it works

How we clean a hacked WordPress site.

Most cleanups are done the same day you approve the price. Watch the report fill in as you read.

  1. 2 minutes

    Tell us what you see

    No passwords to get a quote. A sentence, a screenshot of the warning or the email from your host is enough.

    The report starts from what you describe.
  2. Usually within a few hours

    Copy everything, then find the way in

    Before anything changes, every file and the database are copied. Then we compare them with the official versions, read the logs back to the first sign, and send one fixed price.

    Found: 41 changed files, 23 backdoors, one unknown admin.
  3. Same day

    Remove every trace

    The site goes behind a maintenance screen, so the redirects stop at once. WordPress, plugins and theme are reinstalled from clean official copies; backdoors, spam pages, rogue users and hidden tasks come out of the files and the database. Then a second scan.

    Now: 0 changed files, 0 backdoors, 2 admins.
  4. Same day

    Close the way in

    The plugin or password they used is replaced, every security key is rotated so stolen logins stop working, PHP is blocked in uploads and a firewall goes in front.

    Keys rotated, firewall on.
  5. Same day, then a few days for Google

    Lift the warnings

    We ask Google to review the site and send your host the cleanup report, which is what gets a suspended account back. You get the same report, in plain English.

    Google review requested, host account back.
  6. After it's clean

    Watched for 30 days

    The site is monitored for 30 days. If anything comes back in that time, we clean it again, free.

After the cleanup

When the warnings come off.

Cleaning the site is our job. The warnings other companies show about it are what cost you visitors, and each one comes off on its own clock. Here is who warns people, what they see, and how long it usually takes once the site is clean.

  1. What people see
    Dangerous siteAttackers on the site you tried visiting might install harmful software that steals or deletes things like your passwords, photos, messages, or credit card numbers.
    What we do

    We ask Google for a review in Search Console the day the site is clean, with what we found and what we fixed. Once Google approves it, the red page is gone from browsers within 72 hours.

    Google: request a review

Why we close the way in before we ask. Google stops taking review requests for 30 days from sites that keep getting hacked again after a review. So every request we send is for a site that stays clean.

The price

How much it costs to clean a hacked WordPress site.

One fixed price, sent before any work starts. Finding out is free.

From$499 Most cleanups: $499 to $1,499

What moves the price

  • How many sites share the hosting account
  • How long the infection has been there, and what it touched

Every job includes

  • Malware removed from files and database
  • The way in found and closed
  • Keys rotated, rogue admins removed
  • Google and host reinstatement requested
  • A written report: what happened, how, and what changed
Free re-clean for 30 daysIf anything comes back within 30 days, we clean it again at no charge.
Nothing lostEvery file and the database are copied before we start, and the copy is kept for 30 days.

Same day is our normal pace. If a job ever needs a rush fee, the estimate says so before you approve.

Client reviews

Thorough, and explained in plain words.

4.9
Average from 450+ clients · Read the reviews
★★★★★
“The best part is the communication and the explanation of what's happening with your website. I was never made to feel dumb and jargon was explained.”
Yasmine R.myrebelmarketing.com
★★★★★
“He was thorough in his investigation of the work I requested, and very responsive to any problems that emerged as he worked on a solution.”
Grant D.midstatesportsleagues.com
★★★★★
“Myself and our hosting provider weren't able to find the error, Bishoy found it in less than 24 hours.”
Stefan E.hirogato.com

Questions about hacked WordPress sites.

Anything else? Ask in the box at the top. We reply, usually within a few hours.

Contact us
How long does WordPress malware removal take?

Most cleanups finish the same working day you approve the quote. The redirect or spam stops within minutes of us starting, because the site goes behind a maintenance screen while we work.

Do I need to rebuild my site after a hack?

Almost never. WordPress core, plugins, and the theme are reinstalled from clean official sources and your content, orders, and settings stay. A rebuild is only worth discussing if the site was already at the end of its life.

Will Google remove the red "Dangerous site" warning?

Yes, once the site is actually clean. We request the review from Search Console the day it is. Google's own guidance is a few days for malware and about a day for phishing, and browsers drop the warning within 72 hours of approval. Chrome used to call this page "Deceptive site ahead".

Can you tell me how the hackers got in?

Yes. Finding it comes before anything is removed. Your written report names the entry point (a plugin, theme, credential, or the host) and what we changed so it cannot be used again.

Will I lose data or orders during the cleanup?

No. A full snapshot of files and database is taken before anything changes and kept for 30 days. Cleaning is done on the live database with the site in maintenance mode, not by rolling back to an old backup.

My host suspended the account. Can you still work on it?

Yes. Hosts normally grant SFTP access or a temporary window for cleanup. Afterwards we send them the cleanup report with file checksums, which is what gets a suspended account reinstated.

What if my site gets hacked again?

Inside the 30-day monitoring window, we clean it again for free. Beyond it, a care plan keeps updates tested, backups daily and the site monitored, which is how sites stop needing this page.

Do you need my passwords to give a quote?

No. Describe what you are seeing in the box at the top, or pick the sign that matches under it, and you get a fixed price. Access is only needed after you approve it.

Still hacked? Let's clean it today.

Tell us what you see. We read it straight away and send a fixed price, usually within a few hours.

After the cleanup

Stay clean: updates tested on a staging copy first, daily backups, a firewall and monitoring. Care plans from $149 a month.

See the care plans
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Full details

Everything you wrote goes with it. The estimate is free and fixed before any work starts.