WooCommerce, Pressable and Jetpack each checked us before listing us.
All three are Automattic, the company behind WordPress.com, and each directory runs its own review. RoundBorders is a Premier Partner in the Automattic for Agencies program and listed in all three. Tell us what you need: one fixed price and a date, before any work starts.
Write as much as you like: what's happening, what you want, links, errors. The more we know, the more exact your fixed price.
Checked by the teams behind the products, before they listed us.
WooCommerce, Pressable and Jetpack each review an agency's work before adding it to their directory. Here's how they describe it, and what they looked at.
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“Every Woo Agency Partner passes our technical and design review before they're listed.”
WooCommerce's partner directory
Its review also looked atFive stores we built, tested for block compatibility -
“Our agency partners are thoroughly vetted through a rigorous technical and design review process, ensuring your business is in expert hands.”
Its review also looked at20 or more sites we host and look after on Pressable -
“We verify agencies in the Jetpack Partner Program so you can trust that your website will be handled by a WordPress expert.”
Its review also looked atClient sites running paid Jetpack plans
Every review also looked at our own sites for security, performance and usability, and a listing stays only with outstanding client feedback.
The record behind the listings
Found us in a directory? Here's your page.
Each directory lists us for different work, and each page picks up where its listing left off.
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Found us on WooCommerce
For stores: the listing you came from, our answers to the questions WooCommerce says to ask an agency, and six ways in.
The WooCommerce pageSee the listing on woocommerce.com -
Found us on Pressable
For sites on Pressable: what the host covers and what it doesn't, and when to let Pressable move you for free.
The Pressable pageSee the listing on pressable.com -
Found us on Jetpack
For sites running Jetpack: which alerts need anyone, and which parts of Jetpack to switch on.
The Jetpack pageSee the listing on jetpack.com
What the partnership means for you, and what it doesn't.
What it means
- Checked before listedEach directory reviewed our own sites and client work before adding us.
- Kept, not one-offStaying listed depends on outstanding client feedback, so the badge has to keep being earned.
- A direct line when a product breaksWhen a problem is in WooCommerce, Pressable or Jetpack itself, we can take it straight to their teams.
What it doesn't
- We're not AutomatticWe're an independent agency in its program. This page, and everything else on this site, is in our words, not Automattic's.
- No lock-inWe work on WordPress wherever it runs, with or without WooCommerce, Pressable or Jetpack.
- You pay us for our workOne fixed price for what we do. Anything you buy from Automattic is billed by Automattic, as usual.
Trusted by clients, and by an agency we compete with.
“Even though we are competitors, they work very cooperatively with us behind the scenes and do superb work, on-time, and on-budget.”
“I am an actual client of Roundborders and am VERY picky when it comes to who I work with, and I would absolutely recommend Roundborders to anyone looking for high quality work.”
“Extremely knowledgeable, timely, and thorough.”
About the partnership.
Anything else? Ask in the box at the top. We usually reply within a few hours.
Contact usWhat is Automattic for Agencies?
The partner program Automattic runs for agencies that build with WordPress.com, WooCommerce, Jetpack, Pressable and WordPress VIP. Each product's directory checks an agency's work before listing it, and a listing stays only with outstanding client feedback.
Are you part of Automattic, or Automattic employees?
No. RoundBorders is an independent agency in the program; this site is in our words, not Automattic's. You hire and pay us directly, and we answer to you.
Does the partnership cost me anything extra?
No. Our work has one fixed price, the same for every client. If an Automattic product would help your site, like a hosting plan or a Jetpack bundle, we explain why and the choice is yours.
Can you work across WooCommerce, Pressable, and Jetpack?
Yes, and on sites that use none of them. Most of our work is on WordPress wherever it runs: stores, hosting moves, security, speed and monthly care.
How is this different from hiring Automattic directly?
Automattic makes the products and supports them as products. The work on your own site (plugins, the theme, custom code, speed, fixes) is what product support leaves to you or your agency, and that's our job.
Does it matter which directory I found you through?
No. Each partner page picks up where its directory left off, but it's the same team and the same fixed prices whichever way you came in.
What does Premier Partner mean?
It's the top of the program's four tiers (Agency Partner, Pro Partner, VIP Pro Partner, Premier Partner), and Automattic offers it by invitation only. A Premier Partner needs live enterprise-scale WordPress projects, developers holding Automattic certifications, a directory listing and outstanding client feedback. Automattic reviews every partner's tier each year, so it's a standing that has to be kept, not a one-off award.
Wherever you found us, it starts the same way.
Tell us what you need. One fixed price and a date, before any work starts; a site that's down gets looked at the same day.
Care plans test every update on a staging copy first, with daily backups and monitoring, on any host. From $149 a month.
See the care plansFix a WordPress critical error
The white screen, “There has been a critical error on this website”, or a site that broke after an update. We find the real cause, fix it, and test it before it goes live.
What's included
- Root-cause diagnosis, usually within a few hours
- Fix tested on a staging copy first
- Plugin and theme conflicts untangled
- 30-day guarantee on the fix
You need this if
- Your site shows a critical error or a blank page
- It broke right after an update
- You're locked out of wp-admin
Hacked WordPress site cleanup
Redirects to spam, pages you never wrote, a red Google warning or a suspended host account. We clean it, close the way in, and watch it for 30 days.
What's included
- Malware removed from files and database
- The way in found and closed
- Keys rotated, rogue admins removed
- Google and host reinstatement requested
You need this if
- Visitors get redirected to other sites
- Google shows “This site may be hacked”
- Your host suspended the account
WordPress performance optimization
Slow pages, a slow admin, or Core Web Vitals in the red. We measure, fix the real bottlenecks, and measure again on your real traffic.
What's included
- Caching strategy and server tuning
- Image pipeline and lazy loading
- Database and autoload cleanup
- The plugin audit nobody wants to do
You need this if
- Mobile PageSpeed under 50
- wp-admin takes seconds to respond
- Search Console flags Core Web Vitals
WooCommerce store rescue
Checkout errors, failed payments, missing orders or a store that crawls. Diagnosed the same day, fixed at a fixed price, tested with a real order.
What's included
- Payment and order flow tested end to end
- Gateway and plugin conflicts resolved
- HPOS and block checkout compatibility
- Hardened so it doesn't come back
You need this if
- Customers see “payment failed”
- Orders go missing or stay pending
- Checkout broke after an update
Custom WordPress development
A bespoke site, fast by default, accessible, and easy for your team to edit. No page builder, and no bloated theme with your logo on it.
What's included
- Designed around your content
- Core Web Vitals green at launch
- WCAG 2.2 AA accessibility
- Full handover and documentation
You need this if
- Your site is slow or hard to edit
- You're outgrowing a page builder
- You want something that lasts years
WooCommerce development
Stores, checkouts and custom features from an approved WooCommerce Premier Partner. Designed from your numbers and built to survive updates.
What's included
- Checkout designed from your data
- No template overrides that break on updates
- Payments, shipping and tax set up
- Speed built in, not bolted on
You need this if
- You're starting or relaunching a store
- Checkout conversion is low
- You're outgrowing off-the-shelf plugins
Custom plugins & integrations
Connect your ERP, CRM, shipping or payments properly, or build the feature no plugin has. Coded to WordPress standards and documented.
What's included
- Clean, documented code
- Built to WordPress coding standards
- Safe through core and plugin updates
- Handover, with support if you want it
You need this if
- You copy data between systems by hand
- No plugin does exactly what you need
- A plugin you rely on was abandoned
Headless WordPress development
Keep the WordPress admin your team knows, and give visitors a modern, fast frontend. Only when it fits, and we'll tell you honestly if it doesn't.
What's included
- Astro or Next.js frontend
- WordPress stays the content engine
- Live site keeps running throughout
- Structured, low-risk migration
You need this if
- Speed is a competitive edge for you
- You publish to several channels
- Your team loves the WordPress editor
WordPress migration service
Move to a faster host with zero downtime and the same URLs, so your rankings stay exactly where they are.
What's included
- Built and tested on staging first
- Email and DNS settings carried over
- Cutover in one evening
- Search Console told about the move
You need this if
- Your host is slow or unreliable
- Renewal prices jumped
- You need better support
Wix, Squarespace or Webflow to WordPress
Every page, post and image, rebuilt cleaner on WordPress with old URLs redirected. No more monthly builder fees.
What's included
- Content extracted and moved
- Design rebuilt on native blocks
- Every old URL redirected
- Forms, blog and store moved
You need this if
- You've hit the builder's limits
- SEO or speed is holding you back
- You want to own your site
Shopify to WooCommerce migration
Products, customers, orders and URLs, mapped one to one. Keep your history, lose the monthly app bill.
What's included
- Products, variants and images
- Customers and full order history
- Every product URL redirected
- Payments and shipping rebuilt
You need this if
- App fees keep growing
- You want full control of checkout
- Transaction fees eat your margin
WordPress maintenance plans
Updates tested before they reach your live site, daily backups, monitoring, and help from the team that already knows your site when something needs fixing.
What's included
- Updates tested on staging
- Daily off-site backups
- Security and uptime monitoring
- Bug fixes included every month
You need this if
- Updates scare you
- Nobody is watching the site
- You've been burned by a hack or outage
Free site assessment
An instant check of speed, security and updates, then a plain-English report we write by hand. Free, and honest, even if the answer is that you don't need us.
What's included
- Instant automated check
- A written report, by hand
- What to fix first, with prices
- An honest plan recommendation, or none
You need this if
- You're not sure what state the site is in
- You inherited a site from someone else
- You want a second opinion
Security hardening & monitoring
Firewall, login protection and file monitoring, so problems are caught before visitors notice and a hack doesn't happen twice.
What's included
- Firewall and login hardening
- Two-factor login for admins
- File change and uptime monitoring
- Alerts for vulnerable plugins
You need this if
- You've been hacked before
- You run a store or member site
- Many people log in to your site
Pick the closest one, or just send it
Not every job fits a box. Send it as it is and we reply with a fixed price, usually within a few hours. Or choose the service that sounds closest below.