How it works
Most agencies describe their process. We'll just show you one.
Below is a project diary, drawn from how real RoundBorders projects actually run: every quote, every update, every artifact, exactly as it lands in your inbox.
Project diary · No. 1
One Tuesday, one broken checkout, one working day.
Times are typical for urgent fixes, drawn from real projects.
You hit "Start a project."
Five minutes of typing. No call, no discovery meeting, no "let's hop on a quick sync."
"The Add to Cart button vanished on mobile after a plugin update. Site is yourstore.com. Losing orders by the hour."
A fixed quote lands in your inbox.
Scope, price, timeline. The number you approve is the number you pay.
Scope Diagnose, fix, test on staging
Timeline Today
Price $2,400 · fixed
Approve & start →Your number arrives unredacted. It just never changes after.
A senior developer starts. Same hour.
On it. Cloning your site to staging so nothing we do touches your live store. First findings within the hour.
A progress note you can actually read.
Found it: Friday's plugin update ships a CSS rule that hides your button below 480px. Fixing it properly, not patching over it. Staging link coming this afternoon.
You check it yourself, on staging.
Nothing goes live until you say so.
staging.yourstore.com
✓ Add to Cart back on every screen size. Tested on 7 devices.
Live. And the invoice matches the quote.
Quoted, 09:41$2,400
Invoiced, 15:05$2,400
✓ Identical. Always.Still covered.
If anything we fixed breaks within 30 days, we fix it free. No questions asked.
30-day guarantee included with every fixYour hands-on time that Tuesday: about 12 minutes.
Five describing the problem, one approving the quote, six clicking around staging. We handled the other 5 hours and 51 minutes.
Project diary · No. 2
A full build, without the agency chaos.
A representative timeline; your quote comes with your own.
You describe the site you actually want.
"Rebuilding our 8-year-old site. Forty pages, a blog that ranks, and it has to stop embarrassing us on mobile."
A fixed quote, with the milestones spelled out.
Milestone 1 Design direction on staging
Milestone 2 Pages built, content in
Milestone 3 Your reviews & revisions
Milestone 4 Zero-downtime launch
Price $2,400 · fixed
Approve & start →Your staging site exists. You watch it grow.
staging.yoursite.com
✓ Homepage design direction is up. Two options, annotated.
Updates written for humans.
Shipped this week: services pages, blog migration (all 214 posts, redirects mapped), and the contact flow. Next week: search, 404s, and speed pass. We're on schedule.
You review every page. We revise until you're happy.
Unlimited revisions are part of the fixed price, not a change order.
staging.yoursite.com
✓ Round 2 of your notes, done. "Make the hero photo bigger" included.
The switch flips. Nobody notices. That's the point.
Your old site runs until the second the new one takes over.
Downtime 0 minutes
Redirects 214 / 214 verified
Invoice vs quote Identical
Who owns everything You do
Keep us around, or don't. It's built to last either way.
Care plans if you want a developer on watch. Clean, documented code if you'd rather take it from here. No lock-in, ever.
30-day guarantee plus optional care plansYour hands-on time across three weeks: about two hours.
One brief, one approval, and the fun part: reviewing your own new site. Meetings requested by us: zero.
The house rules. Both stories follow them.
Fixed pricing, always
Every quote is fixed. We absorb overruns, not you.
Same-day starts
Most projects kick off the same day you approve the quote.
Direct access
You work with the developer on your project. No account managers in the way.
No lock-in
Everything we build is yours. Clean code, no proprietary systems you can't leave behind.
WordPress-only focus
We don't do Squarespace or Wix. WordPress is all we do, so we're very good at it.
30-day guarantee
If something we built breaks within 30 days, we fix it free. No questions asked.
i. Describe what you need
ii. Approve one number
iii. Review on staging
That's your whole job. We take the rest.
FAQ
The fine print, unfine-printed.
How do I get started with RoundBorders?
Getting started is simple. Submit your project directly through the RoundBorders.com platform, describe what you need, and you'll receive a clear, fixed-price quote within a few hours. Once you approve, we start the same day.
How long does a typical WordPress project take?
Timelines depend on scope. Most bug fixes and small tasks are resolved within 24 hours. Mid-size projects such as theme customisations or plugin builds typically take 2–5 days. Full site builds are scoped and quoted individually before any work begins.
Can I request revisions once the work is done?
Yes. We don't close a project until you're fully satisfied. You can review the delivered work and request as many changes as needed. We iterate until everything is exactly right before marking a project complete.
Who will be working on my project?
A dedicated senior WordPress developer is assigned to every project submitted on RoundBorders.com. You communicate directly with the person doing the work, no account managers, no handoffs, no confusion.
Does RoundBorders offer a satisfaction guarantee?
Yes. If something we built or fixed breaks within 30 days of delivery through no fault of your own, we fix it for free. No questions asked and no extra charges.
Will I own the code and assets RoundBorders creates?
Yes, completely. Every line of code, every design asset, and every plugin we build is 100% yours on delivery. We don't use proprietary systems that lock you in, and we provide full documentation and handover notes.
Do you need access to my WordPress admin or server?
For most projects we'll need temporary WordPress admin access and sometimes SFTP or hosting panel credentials. All access is handled securely through the platform and removed from our systems once the project is complete.
Stop babysitting your website. Watch it get done instead.
Your own diary starts with five minutes of typing. The first entry could be today.